FAQ’s

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Payments

What methods of payment do you accept?

We accept major debit and credit cards, Google pay, Apple pay and PayPal.

My promo code isn’t working

Please email us at office@silkup.com with your discount code info and we will help.

Is my payment information secure?
Yes, we take security very seriously.


Your payment card information is collected on a secure HTTPS web page using SSL.
We use credit card processing firms that are fully PCI-DSS compliant, which means they meet all industry standards for cardholder security.

We never store your credit card number or your security code (CVV code). We only store a payment “token” (an order number generated by the processor), which allows us to charge your card automatically for auto-renewing subscriptions, or to look up your payment transaction without having your card details.
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