FAQ’s

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Payments

What methods of payment do you accept?

We accept major debit and credit cards, Google pay and Apple pay.

My promo code isn’t working
Please email us at office@silkup.com with your discount code info and we will help.
Is my payment information secure?
Yes, we take security very seriously.


Your payment card information is collected on a secure HTTPS web page using SSL.
We use credit card processing firms that are fully PCI-DSS compliant, which means they meet all industry standards for cardholder security.

We never store your credit card number or your security code (CVV code). We only store a payment “token” (an order number generated by the processor), which allows us to charge your card automatically for auto-renewing subscriptions, or to look up your payment transaction without having your card details.
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